Our Standards

To ensure that our service meets and satisfies with our customer’s choice and needs, we are proud of our extra touch to the standards listed below:

Care/support Provision

• registered with the Care Quality Commission (CQC)
  
• conforms to the National Care Standards
• lead by customers, to achieve a flexible care arrangements
• care staff allocation on the basis of customer’s preferences and needs
• retaining the same care staff for customer wherever possible
• Regular customers feedback
  

Commitment to Equal Opportunities

• We aim to achieve a working environment that promotes equal treatment and freedom from discrimination for both our staff and customers irrespective of their race, sexual orientation, ethnic origin, cultural/religious belief, disability, age and gender
  

Handpicked staff

•     CRB and references checked
  
•     Undergo training in care in line with the National Care Guidelines